Saturday, September 6, 2014

HR summarized in a poem

Our AVP, HR shared this with our whole HR Department today.  I love it, and my first thought was -- "This is something I cannot not share!".....so here I am....Sharing!
At the 2014 Public Sector HR Conference Wrap-Up, John Brewerwhile other closing speakers would have just talked about the main conference themes, John Brewer (2014 Chair) wrapped-up the conference with the exceptional poem below. Read and Enjoy! :-)

The Wrap-Up Poem
 
There must be some way out of here, said the public servant to the chief
I can’t carry on working like this—please give me some relief
These are challenging times for human resources
you’re dealing with change and irresistible forces
Money is short, demographics are shifting
at the end of the day you’ve got to do some heavy lifting
Recognize that while things might now look okay
severe labour shortages are on the way
 
But you are positive, approach the future with a smile
knowing most public servants go the extra mile
So you must change—you must innovate
you have a blue print and a new workplace—won’t it be great
But innovation means being allowed to fail
Stop treating perfection as the holy grail
So I offer this chart for your consideration
I know, this won’t work for your organization
 
But change is not really like that I must confess
It’s way more complex—causes lots of stress
There’s policy people both need changing
IT and processes need replacing
Then there’s big data, it’s not just big it’s vast
and it’s also varied and coming at you fast
So ask yourself what is it that you will need
for your HR strategy to succeed?
 
So I offer you what I learned yesterday and today
what are the lessons I’ll take away?
 
One: Times are changing and changing fast
you can’t rely on how you did things in the past
Technology’s advancing—an iPhone in every pocket
we’re heading for the future and travelling by rocket
Think of netflix, apple, google
but can you be like them and also be frugal?
Maybe look to the next generation
they demand and need participation
Not for them deference to someone’s position
they will speak up and not ask permission
So perhaps hierarchy will begin to end
your DM might become your Facebook friend!
This is the decade when talent’s the top of the list
its an opportunity for HR—it must not be missed
 
Two: Strategy and planning are what you need to do
you need a plan and goals to get you through
So be more about strategy, less operation
here in Ottawa and across the nation
It’s about the value you provide
promote what you do, don’t curl up and hide
Make sure you’re a partner—get a seat at the table
or else your plan will just be a fable
And in the future strategy will be driven by data
so learn to love statistics, don’t be a number hater
 
Three: Performance Management needs doing and needs doing right
though it causes anxiety, even fright
It means having difficult conversations with your staff
this isn’t easy, it ain’t no laugh
These conversations are not idle chatter
they are the heart of your culture—they really matter
And performance isn’t an island unto itself
link it to engagement, innovation—put them on the same shelf
And upon values your performance must be based
or else it’s just a process—a waste of space
And don’t forget curiosity and passion
these are public service values, not just a fashion
Everyone must have their own performance plan
know what’s expected every woman and man
So everyone must know what behaviours you expect
what are the values you respect?
Executive buy-in is a must
leadership values have to include trust
Focus on the performance not the tool
otherwise you’ll look the fool
 
Four: Deal with absenteeism—it’s a major cost
add up in your head the billions that’s lost
We need to face hard truth it isn’t fake
the more sick days you offer, the more people will take
But if your absence rate is high
you might need to improve the workplace—it’s worth a try
Or it might be how people react when they miss the bus
one struggles in the other goes home to fuss
You need to invest in some prevention
and then you’ll need less intervention
 
Five: Productivity is the heart of the matter
without it any plan you make will be in tatters
To be honest I’m not sure quite what to say
but one idea occurs to me—so bear with me I pray
I keep on hearing “do more with less”
it’s getting tired I must confess
By doing more with less you’ve increased productivity
you see it’s not hard it’s really easy
 
Six: Productivity and wellness go hand in hand
without wellness performance is built on sand
Make the case for investing in employee health
it doesn’t take huge resources—it will create wealth
Watch out for your people, take care of their body and mind
let your motto be , "no employee left behind!”
Pressure and stress can make people their best
but too much can cause them fatal distress
We need to teach people resilience and focus
this isn’t fluffy stuff it’s not hocus focus
And it’s the high performers who are most at risk
so act fast—do something brisk
 
Lastly a few things if you want to succeed
I think you’ll agree these aren’t wants they are needs
Resilience, focus, respect and trust
without these your efforts will be a bust
 
And don’t believe everything you think
or pretty soon you’ll be on the brink
And you have to crawl before you walk
so get started on something—more do, less talk
 
So now it’s the end I’ll bid you adieu
but before you go there’s one thing I’d like you to do
Stand up and give me a wave to say goodbye
now turn around, look over your shoulder and give it another try
Now please bend down, look through between knees
and wave one more time, please please please
That’s okay it was just a demonstration
that first wave was change, the last transformation
And you must transform HR create and share the wealth
so take your job seriously but never yourself

Tuesday, September 2, 2014

Journals in the Workplace

I am of Filipino heritage -- an Asian who has lived and worked amongst North Americans for more than 2 decades now.  It is a common perception in the Western world that Asians are meek and mild and I am aware that some people think I am that way, but those who know me well are very much aware that I am not like that.  I speak my mind, I am proud of my achievements and I revel in my successes.
At my workplace a new academic year starts again this week. A new year, a new start.  I have been reading-up on performance evaluations (in conjunction with a project I currently have) and by coincidence, my performance appraisal is also in process.  Due to all of these happening at the same time, I am writing this post to talk to you about how making journaling a major part of the performance management process is important.
For the Employee: Having a well-maintained journal not just of your accomplishments and successes but also of your challenges as they occur, will ensure that you can provide real examples on your self-evaluation.  It will also make you ready during the evaluation meeting with your supervisor. You and your supervisor can compare notes and have a more effective evaluation meeting where you get to see each others' perspectives.  These journal notes can range from thank you emails from clients and colleagues, project completions, career aspirations, training goals, etc. A very good project turn-out will not be fresh in your mind six months from now, so journalize, journalize, journalize. 
For the Supervisor:  It would be perfect if as a supervisor you maintain a journal on each of your reports. These could be take-off points for coaching and mentoring. As a supervisor, you could also use these notes to identify and address a performance issue at an early stage and help the employee before it becomes a success-blocker. 
A good performance evaluation meeting is a meeting of "planning ahead", not a meeting of 'looking back", and these journal notes will be excellent tools for that.
Start journaling.